We're Hiring

About the role:

At AppCard, we power AI-driven customer loyalty and marketing solutions, processing millions of daily transactions.We are looking for a Senior Site Reliability Engineer (SRE) to help establish and lead SRE best practices within our CloudOps team. This is a hands-on role for an experienced professional who can maintain and optimize cloud production systems, ensure real-time monitoring, and implement robust security measures.

What you’ll do:

• Maintain and optimize cloud production systems, ensuring high availability, reliability, and performance through robust monitoring, alerting, and backup restoring mechanisms
• Implement and manage security tools (must-have experience), proactively identifying vulnerabilities and enforcing security best practices to protect infrastructure and data
• Automate operations and build self-healing systems using Infrastructure as Code (IaC) tools like Terraform and CrossPlane, reducing manual effort and improving system efficiency
• Enhance observability and monitoring with DataDog, Prometheus, and Grafana, developing intelligent alerting and anomaly detection to ensure system health and uptime
• Lead incident response and troubleshooting, ensuring swift recovery, conducting Root Cause Analysis (RCA), and driving continuous improvements in system stability
• Optimize and automate CI/CD pipelines with GitHub Actions, Azure DevOps, or ArgoCD, enabling smooth, reliable, and efficient deployments
• Strengthen system resilience and scalability, applying chaos engineering principles and designing architectures that support high-scale, production-critical environments

What you have:

• 5+ years of experience in SRE, DevOps, or Cloud Engineering, with a strong track record in managing and optimizing  cloud infrastructure
• Proven ability to maintain and enhance cloud production environments, ensuring high availability and performance (AWS preferred)
• Expertise in security tools and best practices (mandatory), proactively identifying and mitigating vulnerabilities to protect infrastructure
• Strong experience in monitoring, alerting, and backup restoring, ensuring system reliability, quick incident resolution, and data protection
• Hands-on proficiency with Terraform, Kubernetes, and Infrastructure as Code (IaC) to automate deployments and infrastructure management
• Deep knowledge of incident response, troubleshooting, and system performance tuning, with the ability to diagnose and resolve complex issues efficiently
• Creative problem-solver with an innovative mindset
• A team player, self-motivated, fast learner
• Fluent in English

• Job Title*
  Select a positionSite Reliability EngineerSenior Backend DeveloperJava Technical LeadSalesforce DeveloperSenior Software EngineerSenior DevOps EngineerSystem Engineer
• Job Location*
  Job LocationNew York, NYHod HaSharon, Center District, Israel
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About the role:

We are looking for a Senior Backend Developer to join our infrastructure team. In this role, you will design, develop, and maintain backend systems to drive product scalability and performance. You will work with a range of technologies, including Python, SQL, REST APIs, and cloud services, with deployments in both cloud and on-prem environments. You will collaborate closely with engineers, product managers, and other stakeholders to build new features and optimize existing systems to meet business demands

What you’ll do:

• Design, plan, and deliver high-quality features using Agile methodologies by collaborating with cross-functional teams
• Investigate and integrate emerging technologies to keep solutions cutting-edge, supporting millions of daily operations
• Ensure backend infrastructure is scalable and efficient, leveraging cloud services for server deployment
• Optimize system performance for both cloud and on-prem deployments

What you have:

• 8+ years of experience with Python; prior Tech Lead experience is a must
• Proven experience in developing and supporting high-scale systems
• Expertise with cloud platforms (AWS, GCP, Azure) and server deployment
• Strong background in working with large database environments, preferably PostgreSQL
• Ability to take ownership of tasks, driving them from concept through production
• Experience with FastAPI, Pydantic, SQLAlchemy (or similar)
• Curious, eager to explore new technologies and understanding them in depth
• Proactive, self-driven nature with a drive for excellence
• Fluent in English

• Job Title*
  Select a positionSite Reliability EngineerSenior Backend DeveloperJava Technical LeadSalesforce DeveloperSenior Software EngineerSenior DevOps EngineerSystem Engineer
• Job Location*
  Job LocationNew York, NYHod HaSharon, Center District, Israel
• Name*
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• Email*
• Upload Resume*
  Accepted file types: pdf, doc, docx, Max. file size: 100 MB.
• Message
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Δ

As AppCard expands its services and integration efforts, we’re seeking a seasoned Senior Software Engineer to join our NYC-based team. This role is pivotal in developing and enhancing our platform, ensuring we continue to deliver exceptional value to our users and clients. If you’re passionate about leveraging your extensive engineering expertise to drive innovation and scale cutting-edge solutions, we’d love to have you on board.

Responsibilities:

• Design, develop, and maintain scalable software solutions in collaboration with your engineering peers.
• Participate in design and architecture reviews.
• Troubleshoot, identify, and resolve high-level systemic issues across platforms.
• Collaborate cross-functionally with customer success, support, and business teams to deliver on company goals.
• Bring in new technologies and frameworks as you see fit.

Skills and Qualifications

• A Rich Background: 5+ years of hands-on experience in developing high-performance distributed systems. Your journey has equipped you with expert coding practices and a proven track record in a senior role.
• Technical Mastery: Deep understanding of computer science fundamentals, specializing in scalable software designs. Expert in Python, with a strong ability to select and integrate optimal tools and technologies. Proficient in cloud platforms (e.g., AWS). Knowledge of Java is a plus.
• Proactive Problem Solver: Demonstrated capability in developing and implementing efficient tools, processes, and methodologies to address challenges and enhance efficiency. You’re skilled at identifying and resolving potential bottlenecks efficiently. Whenever you raise issues you bring along possible solutions as well.
• Independence and Initiative: The ability to lead projects from inception to delivery, demonstrating your capacity to work autonomously and produce solutions that meet or exceed project expectations.
• A Commitment to Excellence: An unwavering belief in the importance of documentation, recognizing that clear, comprehensive documentation is as crucial as the code itself.

Your Role and Responsibilities:

• Hands-On Leadership: Direct engagement with your team and partners to develop and deploy secure, industry-standard code that’s robust and ready for production.
• Culture of Quality: Championing a culture of quality in every aspect of the development process, ensuring that the products we deliver are of the highest standard.
• Clean Code: Advocating for clean code practices, ensuring that our codebase remains manageable and efficient. You’ll take a proactive stance on controlling technical debt, making strategic decisions that balance immediate needs with long-term maintainability.
• Effective Communication: Facilitating clear and effective communication across various teams and stakeholders, ensuring transparency and efficiency in all project phases.

Things That Will Make You Happy

• A leadership team that values innovation and promotes a culture of transparency and support.
• Competitive compensation package, including stock options and comprehensive benefits.
• Opportunities for professional growth and development in a growing sector.
• Choice of health, dental and vision benefits.
• Inclusive office environment.

**This role is full-time from our NYC office**

Salary Range: $160,000 – $200,000

• Job Title*
  Select a positionSite Reliability EngineerSenior Backend DeveloperJava Technical LeadSalesforce DeveloperSenior Software EngineerSenior DevOps EngineerSystem Engineer
• Job Location*
  Job LocationNew York, NYHod HaSharon, Center District, Israel
• Name*
  First Last
• Email*
• Upload Resume*
  Accepted file types: pdf, doc, docx, Max. file size: 100 MB.
• Message
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Δ

AppCard is looking for an experienced DevOps/SRE Engineer, experienced in leading projects in operations/engineering and willing to grow technological and leadership skills in a cloud-based challenging environment. In this role, the successful individual will develop and support our critical information, systems and assets; build solutions, implement new software and hardware and provide training. From early on, you’ll be given interesting assignments, opportunities to lead initiatives and take full ownership and responsibility for the outcome.

Responsibilities:

• Hands on leadership of system architecture and modernization projects
• Develop and manage cloud (AWS) and hybrid infrastructure
• Partner with the engineering and operations team to set up SLAs, and observability for customers and other stakeholders. Identify and resolve systemic issues impacting engineering and operations.
• Manage tooling and build systems
• Proactively participate in resolving ongoing incidents

Skills and Qualifications:

• 5+ years of relevant industry experience (DevOps/SRE or development)
• Experience building roadmaps and technical project management
• Experience with systems; system performance monitoring tools, identity providers, networking, content delivery and caching.
• Excellent knowledge of Linux and container based deployment best practices
• Experience with infrastructure as code tools (CloudFormation, CDK, Terraform or similar)
• Experience with AWS
• Networking knowledge: Load balancers, firewalls, VPN’s, TCP/IP, troubleshooting and performance tuning
• Knowledge of cloud security best practices
• Innovative, creative mindset – out of the box thinker
• Experience writing scripts in at least one language

**This role is full-time from our NYC office**

Salary Range: $160,000 – $200,000

• Job Title*
  Select a positionSite Reliability EngineerSenior Backend DeveloperJava Technical LeadSalesforce DeveloperSenior Software EngineerSenior DevOps EngineerSystem Engineer
• Job Location*
  Job LocationNew York, NYHod HaSharon, Center District, Israel
• Name*
  First Last
• Email*
• Upload Resume*
  Accepted file types: pdf, doc, docx, Max. file size: 100 MB.
• Message
• Phone
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Δ

AppCard is looking for a System Engineer to provide first and second-line support to our customers. If you are a hands-on operations expert, experienced in product operations and customer support, and eager to deepen your technical expertise in IoT and cloud infrastructure, we’d love to hear from you! We are seeking a highly skilled System Engineer who thrives in a dynamic environment, enjoys problem-solving, and is committed to delivering exceptional technical support.

* This position requires flexibility with hours – off hour support and weekends

Responsibilities:

• Diagnose and troubleshoot technical issues, including Linux-based systems, databases, and network configurations
• Serve as the primary technical contact for customer support, delivering Level 1-3 troubleshooting and resolution
• Prioritize and manage several open issues at one time
• Collaborate with internal teams to document best practices and enhance the knowledge base for both internal and external use
• Follow up with clients to ensure their IT systems are fully functional after troubleshooting
• Document technical knowledge in the form of notes and manuals
• Maintain excellent client relationships, ensuring a first-class customer experience

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Strong Linux administration skills, with experience in mission-critical applications
• Experience and knowledge of system performance-monitoring tools
• Networking knowledge: Load balancers, firewalls, VPN’s, TCP/IP – troubleshooting, performance tuning
• Basic database knowledge (SQL querying and troubleshooting)
• Experience with AWS Cloud Service Infrastructure
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Excellent communication and problem-solving skills with a customer-first mindset
• Highly motivated, organized, and able to handle multiple priorities effectively

**This role is full-time from our NYC office**

Salary Range: $60,000 – $70,000

• Job Title*
  Select a positionSite Reliability EngineerSenior Backend DeveloperJava Technical LeadSalesforce DeveloperSenior Software EngineerSenior DevOps EngineerSystem Engineer
• Job Location*
  Job LocationNew York, NYHod HaSharon, Center District, Israel
• Name*
  First Last
• Email*
• Upload Resume*
  Accepted file types: pdf, doc, docx, Max. file size: 100 MB.
• Message
• Phone
  This field is for validation purposes and should be left unchanged.

Δ