We are always on the lookout for curious, proactive, enthusiastic people who are passionate about helping businesses understand their customers, and helping customers get the most out of their shopping experience.
Headquartered in Downtown NYC, with offices in Ramat Hasharon, Israel and Delray Beach, Florida, AppCard is a startup environment where all ideas and contributions receive attention and recognition. Our philosophy is simple: be the best, work hard and have fun. If you have confidence, ambition and talent, we’d love to meet you. Review our list of open positions below and submit your resume to firstname.lastname@example.org.
This position is for someone who absolutely loves to code, work-related and for pure enjoyment. We want someone that enjoys hard work and willing to carry great responsibility.
This position is for someone who absolutely loves to code, work-related and for pure enjoyment. We want someone that enjoys hard work and is willing to carry great responsibility.
We are looking for a talented and tech savvy software developer to join our technological team.
-At least 3 years of experience as Python Developer.
-Experience in hardware and software .
– Work experience in Aws & Linux environment.
-Work experience in start-ups.
-knowledge in Java, Image processing & OCR -an advantage.
We are looking for a talented and sharp QA enginee
We are looking for a talented Senior Java Developer to join our team. Your responsibilities will include leading the low-level integration with external devices (mostly TCP/IP) and architecture as well as participating in the core product development.
AppCard is looking for a sharp frontend team lead. Day to day you’ll be responsible for leading the team and develop our exciting super tech! So, if you are a Tech person and enjoy code writing as much as running ahead this job is just for you. Plus, you have to be passionate since there’ll always be new challenges to work with.
AppCard is looking for a sharp frontend team lead. Team responsibilities include mobile, mobile web and general responsive web applications. Day to day you’ll be responsible for leading the team and develop our exciting super tech! So, if you are a Tech person and enjoy code writing as much as running ahead this job is just for you. Plus, you have to be passionate since there’ll always be new challenges to work with.
Are you an experienced Salesforce developer who is always looking for new ways to solve problems, meet challenges? If so, we are looking for someone like you to join our great team based in Ramat Hasharon.
The Implementation and Technical Support Manager will be reporting to the VP of Customer Success and will be responsible for all the technical implementation and technical support of our products and clients.
As an experienced software Implementation and Technical Support Manager, the ideal candidate will lead a team of 5-10 technical support engineers focused on incident resolution, collaboration, knowledge creation, teamwork and community participation while driving high levels of customer satisfaction to help customers achieve their desired experiences.
This position serves as a primary point of contact for post-sales incident escalation and responsible for facilitating communication between customers, operations and engineering teams.
We are looking for a leader, coach and mentor who leads and inspires teams, transforms processes while constantly evaluating technology and people to new levels of efficiency. They will lead change efforts and day-to-day engagements from reactive to proactive while offering preventative models that can help reduce incident response.
Oversees the work of a team of Implementation and Technical Support engineers (both remote and non-remote);
Manages the technical call center;
Manages the technical implementation of our products, making sure physical parts are sent on time, installed and configured properly by our clients;
Works with Point of Sale Reseller and integrator to assist our clients with the implementation of our products.
Provides appropriate technical and soft skills training and mentoring. Coach team members on best practices and communications to continuously improve performance;
Works closely with the Customer Success, Engineering and Data groups;
Ensures that physical inventory levels are monitored and replenished as needed;
Develops and implements innovative ideas exceeding customer expectations with service standards, such as case management, phone, community and email interactions while improving customer satisfaction and quality;
KPI Development and Management: The manager will be responsible for the development, execution and tracking of standard operating procedures and metrics, providing operational analysis and report findings to the management team and colleagues;
Adaptable – flexibility to adjust and question one’s approach to meet the ever-changing demands of fluid situations;
Engages directly with clients to address issues, capture support requirements, and facilitate actions and initiatives to best align support with client expectations;
Oversees the development of knowledgebase articles based on new product information, support incidents, and/or common or critical issues;
Performs ongoing reviews as well as quarterly and annual performance reviews;
Bachelor Degree or College Diploma in a relevant field preferred;
Experience in a leadership or management role, preferably in the software sector;
Experience in SaaS technology;
Strong technical background including Linux and basic networking knowledge;
Customer/Client Obsessed – seeks the highest levels of customer experience when prioritizing and leading work;
Excellent internal and external communication skills;
The Tech Support Engineer is reporting to the Head of Tech Support and responsible for the technical implementation and technical support of our products.
Have you ever wanted to reshape the way merchants do business?
Are you passionate about technology?
AppCard is looking for a business savvy Success Manager to deliver winning loyalty and marketing strategies to our clients. This role will allow you to position our industry leading products and execute business strategies to deliver client growth and customer adoption.
As an Inside Sales Consultant, you will be a part of a fast-paced sales team working in true “Startup” environment. We need someone who can make an immediate impact and be an advocate for what AppCard is building.
This position is for a problem solver, someone who loves finding why something is not working, or how to make it work better and then executes it. On a daily basis, you will be working with our front end teams and customers in order allow our clients to begin using our loyalty solutions. The team at AppCard is young and energetic. We work hard, play hard and have fun the entire time.